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三、阅读理解: 每题2分， 共20分 A T manager@ tastytreat. com. ca Date: Monday, 7 October, 3:34p.m. From: raymondyuen@ canda.net Subject: Complaint Dear Mr. Price, I have eaten in your restaurant many times and have always been happy with the food and service. This makes what happened last Saturday even more disappointing. It was my son’s birthday so we booked a no-smoking table at your restaurant for 7:30 p.m.. We arrived on time but were told that our table was not yet ready. At 8:00 p. m. , we were given a table in the smoking section. I asked to move but I was told that there were no other tables. A lot of people were smoking so it was uncomfortable and unhealthy. Our first waitress, Janet, was very polite and helpful. She gave us free drinks for waiting so long. Our food also came quickly and looked fresh and tasty. When my wife had eaten most of her meal, she found a dead cockroach (蟑螂) in her vegetables. She was shocked and wanted to leave. At first, the waitress told us it was a piece of garlic. When we told her that garlic does not have legs, she apologized and took the food away. We asked for the bill, expecting not to pay for my wife’s meal. Nobody came. After 15 minutes, I asked to see the manager. The head waiter told us that you were on holiday. I complained again about the horrible cockroach. He told me Janet had finished work. He didn’t believe my story and gave me a bill for three meals. I argued with him but was force to pay. The waitress, Janet, was always friendly, but I would like an apology from your impolite head waiter and a full refund (退款) for our meal. It cost $68. Until then, I will not be eating at your restaurant or recommending it to anyone. You can contact me at 742-3254 or through e-mail if you want more information. Thank you for your attention. Yours sincerely, Raymond Yuen 36. We learn from the text that, on Sunday, Mr. Yuen _____. A. was satisfied with the restaurant. B. was disappointed with the restaurant C. had to wait for his table D. ate again at the restaurant 37. The head waiter didn’t believe Mr. Yuen because _____. A. the waitress hadn’t told him about what happened B. he believed that the cockroach was garlic in fact C. he didn’t want to pay Mr. Yuen back D. the manager was on holiday 38. What does Mr. Yuen want to pay for now? A. Nothing B. Two meals C. Three meals D. Only the drinks 39. Mr. Yuen demanded that Mr. Price ______. A. say sorry to his family B. let the head waiter stop working in the restaurant C. get the head waiter to say sorry D. get the head waiter and Janet to say sorry. 40. The writer wasn’t satisfied with ____. A. the table in the smoking section B. the service Janet offered C. the price of food D. the apology the head waiter made B Some time ago I found that one of my chairs had a broken leg. I didn’t think there would be any difficulty in getting it mended, as there are a lot of antique (古董) shops near my home. So I left home one morning carrying the chair with me. I went into the first shop expecting a friendly reception(接待). I was quite wrong. The man wouldn’t even look at my chair. The second shop, though a little more polite, was just the same, and the third and the fourth――so I decided that my approach must be wrong. (责任编辑：admin) |